Contact information

Last updated: October 7, 2026

Contact Velorela

Customer support: hello@velorela.com

Website: velorela.com

You can also use our contact form. For order questions, please include your order number and the email address used at checkout.

Returns

Contact us within 14 days after delivery for a change-of-mind return request. We will review your request and provide the return instructions and address. Please do not send a return without confirmation. See our Return and Refund Policy for eligibility, fees and refund timing.